Privacy Policy

3-Sterne Hotel Post, Familie Walter, Stadtplatz 8/9, A-5550 Radstadt is responsible for the processing of your personal data on this website. We take the protection of your personal data very seriously, treat them confidentially and in compliance with statutory data protection regulations and this data protection declaration. Without your explicit permission, your data will not be disclosed to third parties.

‘Share’ buttons

Some pages of this website provide buttons enabling page content to be shared on Social Media platforms such as Facebook, Twitter, Pinterest and Whatsapp. These buttons have been configured ideally in terms of the protection of website visitors’ personal data, since the script programme behind the buttons does not capture or process any personal data. By clicking the appropriate button, website visitors wishing to share our website are guided directly to the ‘share’ page of the respective Social Media platform. It is only now that the scripts required to share page content are provided. This interaction is subject to the terms, conditions and data protection agreements between the website and the respective Social Media platform. For precise information, please check the details provided by the platform in question: Facebook, Google Plus, Twitter, Pinterest etc.

Cookies

This website uses Cookies. Cookies make websites user-friendlier and more efficient. Cookies are small text files used to save information. When the user visits a website, the website may install one or more Cookies. If the user returns to the same website at a later time, the website reads the information provided by the Cookies saved earlier. This can establish whether the user is new or returning to the site, and provide information about the parts of the site the visitor was particularly interested in. For more information about Cookies – go to WIKIPEDIA.

Changing Cookie settings
Users can change web browser settings to determine how they deal with Cookies, which ones are permitted and which ones are blocked. The location of these settings depends upon the particular web browser. Detailed information on this subject can be found by calling up the ‘Help’ functions of the web browser in question. Restricting the use of Cookies may, under certain circumstances, mean that the complete functionality of this website can no longer be guaranteed.

Cookies on the website
This website offers the following providers:

Google Adwords
Matomo

Smart Host

Smart Host

Purpose of the data collection: For the facilitation and realisation of guest booking; the successful execution of the guest’s stay; to coordinate the hotel stay according to the wishes and interests of the guest; to ensure the provision of future hotel services which correspond with the interests of the guest; for marketing purposes as pertaining to hotel performance and the improvement of this performance.

Data transfer to third parties: To contracted service providers who supply cloud-based software and data handling solutions to the hotel. These providers operate with the sole purpose of processing and analysing guest data for the aforementioned purposes.

Your rights

You are entitled to demand status information, to correct, delete or limit the processing of your personal data. Provided the processing of your personal data is based on your consent or an agreement which has been concluded with you, you also have the right to data portability. You have the right to revoke any permission you may have given to process your personal data. The legality of personal data processing conducted prior to revocation shall remain intact. You are entitled to object to the processing of your personal data for direct advertising purposes. If you submit an objection, your personal data will no longer be processed for the purposes of direct advertising. Furthermore, you are entitled to lodge a complaint with the Austrian data protection supervisory body (Österreichische Datenschutzbehörde, Barichgasse 40-42, A-1030 Vienna, dsb@dsb.gv.at).

ADDITIVE+ MARKETING AUTOMATION – Direct Marketing
In order to increase customer loyalty and to sell our services and additional services we use hotel online marketing software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) within the field of hotel marketing automation. Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements. You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR. Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximisation of our economic success through an optimal use of the acquired contacts.

ADDITIVE+ VOUCHERS
On our website you have the possibility to buy vouchers by using the integrated voucher software. To process your purchase and to save and store your data we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) in the context of voucher marketing. Through the use of these services and systems your data will be processed and stored in the EU. The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations. The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.

ADDITIVE+ NEWSLETTER
On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool. After signing up for our newsletter you will receive an email containing a link to confirm the subscription. Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter. To process your subscriptions and to send our newsletters we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.